Terms of service

Agreement

These terms are an agreement between the customer and Vinita Nainwal, doing business as Pitchvana for the use of Pitchvana. By creating an account, starting a trial, or using the service, the customer agrees to these terms.

The service is sold to businesses only. The person who accepts must have authority to bind the business. You may not open an account for personal, family, or household use.

The service

Pitchvana is a web app for roofing contractors. It includes lead management and a pipeline, AI roof measurement from satellite imagery, roof reports, proposals, e-signature, an instant estimator the contractor places on their own website, and an AI assistant.

Accounts and security

You are responsible for the users you invite, for keeping login credentials confidential, and for activity under your account. Tell us at [email protected] if you believe someone is using the account without permission.

Free trial, subscription, and fees

The founding offer is for the first 10 companies. It includes a 30-day free trial. No credit card is required to start, and setup is free.

Month 1 · Free

Months 2–4 · $99/mo

Month 5 onward · $149/mo, locked

The price after the intro months stays locked while the subscription stays active.

You can pay yearly instead: $1,490 per year.

5 users are included. Each additional user is $25 a month.

There is no term contract. You can cancel any time. Fees are billed in advance, and the subscription renews until you cancel.

We will give 30 days' notice before a price change. That notice does not apply to the founding price lock, which stays in place while the subscription stays active. If you cancel and later come back, the lock ends and the price then in effect applies.

Ask within 30 days after your first payment and we will refund that payment in full. After that, you can cancel any time. The plan runs to the end of the paid period. We do not refund a partial period unless the law requires it.

Fees are charged in US dollars. You pay any tax we are required to collect on the purchase.

Fair use

The plan includes up to 150 AI roof reports a month, for your roofing company. If you need more, email [email protected].

Acceptable use

You will not use the service to break the law, to infringe someone's rights, or to upload information you do not have the right to store.

You will not try to break into the service, probe it, overload it, or interfere with another customer's data.

You will not use the estimator, proposals, or messages to mislead a homeowner. Only your own users may use your account.

Customer data

You own the data you submit, including price books, homeowner records, measurements, proposals, and signed contracts. We do not claim ownership of it.

You give us a limited license to host and process that data only so we can provide the service, support you, and keep it secure. The license ends when the data is deleted, except for copies the law requires us to keep and copies that remain in backups until those backups are deleted in the ordinary course.

Your communications

You are responsible for the communications you send to homeowners, and for the consents those communications require. That includes the Telephone Consumer Protection Act (TCPA) for calls and texts, and the CAN-SPAM Act for email.

Measurements

Measurements, material quantities, and price estimates come from aerial imagery. You must verify them on site before you order materials or price a job. Pitchvana is not responsible for material or pricing shortfalls.

E-signature

We provide the signing tool and the audit trail. You are responsible for the content of your documents and for whether your contracts can be enforced. People who sign a document get the e-sign disclosure.

Third-party services

Parts of the service depend on outside providers for hosting, email, maps, imagery, AI features, demo booking, and payments. Those providers are named in the privacy policy. Their terms can affect the features they power.

Intellectual property

We own the Pitchvana software, this website, and the Pitchvana name and logo. While your subscription is active, you may use the service for your roofing business. We do not transfer any of that ownership to you. You keep ownership of your content.

Feedback

If you send us a suggestion, we may use it to improve the service. We do not owe you a payment for it, and we do not have to keep the suggestion confidential.

Confidentiality

We will not disclose your confidential business information except to provide the service, to providers who process it for us under a duty to protect it, or when the law requires it.

You will not disclose non-public information about the service that we mark as confidential, except to your own staff who need it and who agree to protect it.

Suspension and termination

You can cancel at any time. We can suspend or close the account if you do not pay, if you break these terms, or if your use puts the service or another customer at risk. We will tell you when we reasonably can.

For 30 days after the account ends, you can export your data. After that, we may delete it. We may still keep signed documents for your records, and any copies the law requires us to keep, as the privacy policy describes.

Disclaimers

THE SERVICE IS PROVIDED "AS IS."

To the extent the law allows, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service, measurements, estimates, or AI output will be error-free or uninterrupted.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential, or lost-profit damages.

Our total liability for a claim is limited to the fees you paid us during the 12 months before the claim.

These limits do not apply where the law does not allow a limit.

Indemnity

You will defend and cover Pitchvana against claims that arise from your content, your use of the service, or the messages and contracts you send, including a claim that a message or a document was unlawful.

Governing law

These terms are governed by the laws of India. The courts at Jaipur, Rajasthan decide disputes under these terms.

Changes

We can update these terms. We will post the new terms on this page and change the date at the top. A price change follows the notice in the fees section. If you keep using the service after an update applies, the new terms apply to you.

Contact

Email [email protected]. Our registered address is PN-156-157, FL-G-2, Ground Floor, Dhawas, Vaishali Prime, Jaipur, Rajasthan 302021, India.